Privacy Policy - Soap Geek

Last updated: 24th February 2026

This Privacy Policy explains how I collect, use, and protect your personal information when you visit this website or make a purchase.

By using this website, you agree to the terms described in this policy.

1. Personal Information I Collect

I may collect the following information when you interact with this website:

Information you provide directly:

  • Name

  • Email address

  • Postal address

  • Payment information (processed securely by third‑party providers)

  • Order details

  • Messages sent through contact forms

Information collected automatically:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the site

This information is collected through cookies and analytics tools.

(See my Cookie Policy for more details.)

2. How Your Information Is Used

  • Your information may be used for:

  • Processing and delivering orders

  • Responding to enquiries

  • Sending order confirmations and updates

  • Improving website performance and user experience

  • Marketing (only if you’ve actively opted‑in)

  • Preventing fraud or misuse of this website

  • Analytics to understand how visitors use the site

3. Sharing Your Information

Your information is only shared with trusted third parties necessary to run the business, including:

  • Squarespace – website hosting and analytics

  • Payment processors (e.g., Stripe, PayPal) – secure payment handling

  • Shipping providers – to deliver your orders

  • Email service providers – for communications you sign up for

These third parties only use your information to perform the services necessary for your order or site experience.

I do not sell or share your personal information with any third party for their own marketing purposes.

4. Data Storage & Security

Your personal information is stored securely through encrypted third‑party systems (such as Squarespace and payment processors).

I take reasonable measures to protect your data, but no system is ever 100% secure.

If there is ever a data breach affecting you, you will be notified promptly as required by law.

5. Your Rights (UK GDPR)

You have the right to:

  • Access the personal data I hold about you

  • Request corrections to inaccurate information

  • Request deletion of your data

  • Withdraw consent to marketing communications

  • Request a copy of your data

  • Object to certain types of processing

  • Make a complaint to the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact me at: info@soapgeek.co.uk

6. Marketing Communications

You will only receive marketing emails if you explicitly opt‑in.

You can unsubscribe at any time by clicking the link in any email or contacting me directly.

7. Data Retention

I keep personal data only as long as necessary:

  • Order information: 6 years (for tax & accounting compliance)

  • Email marketing: until you unsubscribe

  • Contact messages: typically 12–24 months

  • Analytics data: varies depending on provider settings

8. Third‑Party Links

This website may contain links to external sites such as Pinterest, Instagram, affiliate websites, or environmental organisations like Rewilding Britain.

I am not responsible for the privacy practices of those websites.

Please review their privacy policies for more information.

9. Cookies

This website uses cookies and similar technologies.

For full details, please see the Cookie Policy.

10. Updates to This Policy

This Privacy Policy may be updated from time to time.

The latest version will always be available on this page.

11. Contact

For questions or requests regarding your privacy, please contact: info@soapgeek.co.uk