Terms & Conditions - Soap Geek

Last updated: 24th February 2026

Please read these Terms & Conditions carefully before using this website or placing an order. By accessing this website, you agree to these terms.

1. About This Website

This website is operated through Squarespace.

Throughout these Terms, “I”, “me”, or “my” refers to the business owner, and “you” refers to the customer or website visitor.

2. Use of This Website

You agree to use this website for lawful purposes only and not in any way that may cause harm, disruption, or impairment to the site.

You may not:

  • Copy, reproduce, or distribute any content without permission

  • Attempt to hack, misuse, or damage the website

  • Use the website in a way that violates any applicable laws

3. Product Information

I aim to display products, descriptions, and ingredients as accurately as possible. However:

  • Colours may vary slightly due to screen settings

  • Handmade items may differ slightly from photos

  • All product information is correct to the best of my knowledge

  • If you have any allergies or sensitivities, please review the ingredients carefully before use.

4. Orders & Payments

Orders are only confirmed once payment has been successfully processed.

I accept secure payments via trusted third‑party providers such as Stripe.

No payment information is stored on this website.

I reserve the right to refuse or cancel orders if:

  • An item is out of stock

  • There is an error in pricing

  • Fraudulent activity is suspected

If your order is cancelled, you will be refunded in full.

5. Pricing & Availability

Prices are listed in GBP (£) and may change without notice.

I make every effort to keep stock levels accurate, but if an item becomes unavailable after ordering, I will contact you with options such as:

  • a refund

  • a replacement

  • waiting for restock

6. Shipping & Delivery

Delivery times are estimates and may vary depending on your location and external factors, such as courier delays.

Full details about shipping times, methods, and costs can be found on the Shipping & Returns page.

7. Returns & Refunds

I want you to be happy with your purchase.

If there is an issue with your order, please contact me within 7 days of delivery.

More information can be found on the Shipping & Returns page.

8. Affiliate Links

This website may contain affiliate links. This means I may earn a small commission at no extra cost to you when you click these links and make a purchase.

I only recommend products I genuinely use or believe in.

Full details can be found in the Affiliate Disclosure.

9. External Links

This website may contain links to third‑party websites such as social media platforms, suppliers, or environmental organisations like Rewilding Britain.

I am not responsible for the content, privacy policies, or practices of these external sites.

10. Intellectual Property

All content on this website — including text, images, logos, product descriptions, and branding — is the property of the business owner unless stated otherwise.

You may not copy or reproduce any content without permission.

11. Limitation of Liability

To the fullest extent permitted by law, I am not liable for:

any indirect, incidental, or consequential damages

any loss resulting from misuse of products

delays or issues caused by third‑party services (e.g., couriers, payment processors, website outages)

This does not affect your statutory rights under UK consumer law.

12. Changes to These Terms

I may update or amend these Terms & Conditions from time to time.

Any changes will be effective once posted on this page.

13. Contact

If you have any questions about these Terms & Conditions, please contact me at: info@soapgeek.co.uk